Privacy Policy

A legal disclaimer

Effective date: August 31, 2026
 
Valo Salon Suites ("we," "us," or "our") operates valosalonsuites.com. This policy explains what information we collect through the site, why we collect it, who we share it with, and the choices you have. We wrote it to be read, not to be skimmed past.
 
If you contact us, join our list, or apply for a suite, you are agreeing to what's described here.
 

INFORMATION YOU GIVE US

 
You only give us information when you choose to. That happens when you fill out our inquiry form, request a tour, sign up for updates, or apply for a suite. Depending on which of those you do, we may collect:
 

• Your name

• Email address

• Phone number

• Your license or specialty, and how soon you're looking to move — if you tell us

• Anything else you write into a message field

 
You do not have to give us any of this to browse the site.
 

INFORMATION COLLECTED AUTOMATICALLY

 
Like most websites, ours collects some technical information on its own when you visit:
 

• IP address and general location (city or region — not a street address)

• Browser and device type

• Pages you viewed, how long you stayed, and what site or ad brought you here

• Cookie and pixel identifiers, described in section 4

 
We use this to understand which pages people actually read and which ads are working. We are not trying to identify you personally from it.
 

1. HOW WE USE YOUR INFORMATION

• To answer your question, schedule a tour, or walk you through leasing a suite

• To send you information about suite availability, pricing, and openings — if you asked for it

• To process a payment or a lease application

• To improve the site and measure our advertising

• To meet our legal, tax, and recordkeeping obligations

 
We do not sell your personal information, and we do not rent or trade our contact lists.
 

COOKIES, ANALYTICS, AND ADVERTISING

 
Our site uses cookies and similar tracking technologies, including [LIST THE TOOLS ACTUALLY INSTALLED — E.G. GOOGLE ANALYTICS, META PIXEL]. These place small files on your device so we can see how the site is used and, in the case of advertising pixels, show our ads to people who have visited us.
 
You can turn cookies off in your browser settings at any time. Parts of the site may not work as well if you do. You can also opt out of Google Analytics using Google's browser add-on, and adjust ad personalization in your Google and Meta account settings.
 
Our site does respond to browser "Do Not Track" signals.
 

EMAIL UPDATES

 
If you give us your email address and ask to hear from us, we may send occasional updates about suite availability, pricing, and news from the building. We send these through [EMAIL PLATFORM].
 
Every email has an unsubscribe link at the bottom. Use it and you're off the list — no reply needed. We'll still email you back about a question you asked us directly.
 

TEXT MESSAGES

 
If you give us your mobile number and consent to texts, we may send you messages about suite availability, tour scheduling, and appointment reminders. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.
 
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information described in this policy exclude text messaging originator opt-in data and consent; that information is not shared with any third parties.
 
Consenting to texts is never a condition of leasing a suite or of anything else we offer.
 

BOOKING AND PAYMENTS

 
Bookings and payments made through our site are handled by WIX. Your card details go directly to that provider and are processed under their security standards — we never see or store your full card number. We keep only a record of the transaction itself: what was paid, when, and by whom.
 
That provider handles your payment information under its own privacy policy, which we encourage you to read.
 

1. WHO WE SHARE INFORMATION WITH

 
We share your information only with the companies that help us run the business, and only with what they need to do their job:
 

• Our website host and form provider

• Our email and text message platforms

• Our booking and payment processor

• Analytics and advertising platforms, as described in section 4

• Our marketing agency, Authentic Marketing, LLC

• Our accountant, attorney, or insurer, where needed

 
We may also disclose information if the law requires it, to protect our rights or someone's safety, or in connection with a sale or transfer of the business. Text message opt-in data is excluded from all of the above, per section 6.
 

HOW LONG WE KEEP IT

 
We keep inquiry and tour information for as long as you're an active prospect and for a reasonable period afterward, in case you come back to us. Lease and payment records are kept as long as our tax and legal obligations require. Marketing contacts stay on the list until you unsubscribe.
 
You can ask us to delete your information at any time — see section 11.
 

HOW WE PROTECT IT

 
We maintain reasonable administrative, technical, and physical safeguards to protect the information we collect, as required by IL State law. That includes limiting who has access, using reputable vendors, and keeping our accounts secured.
 
No system is perfect, and we can't guarantee absolute security. If a breach affecting your private information occurs, we will notify you as the law requires.
 

YOUR CHOICES AND RIGHTS

 
Whoever you are and wherever you live, you can email us at valosalonsuites@gmail.com and ask us to:
 

• Tell you what information we have about you

• Correct anything that's wrong

• Delete your information

• Stop sending you marketing email or texts

 
We'll respond within 30 days. We won't treat you differently for asking.
 
Residents of California, Colorado, Connecticut, Virginia, and other states with comprehensive privacy laws may have additional rights, including the right to opt out of the sale or sharing of personal information and of targeted advertising. We do not sell personal information. To exercise any right, contact us at the address below.
 

CHILDREN

 
Our site is intended for adults — it is aimed at licensed beauty professionals and their clients. We do not knowingly collect personal information from children under 13, and we do not knowingly process the personal data of anyone under 18 for advertising purposes. If you believe a minor has given us information, contact us and we will delete it.
 

LINKS TO OTHER SITES

 
Our site links to our stylists' own pages, our social media profiles, and our booking provider. Once you leave our site, this policy no longer applies. We aren't responsible for how those sites handle your information.
 

CHANGES TO THIS POLICY

 
We may update this policy as the business changes. When we do, we'll post the new version here and change the effective date at the top. Material changes will be announced on the site.
 

CONTACT US

 
Questions about this policy, or about the information we hold on you:
 
Phone: 847-452-8047
Email: valosalonsuites@gmail.com
1 W State Street Suite 102
Geneva, IL 60134
25 N River Lane Suite 111
Geneva, IL 60134